The Encouragement Index by Barry Pozner and Jim Kouzes
Expanding on the “Encouraging the Heart” segment of their bestselling The Leadership Challenge, Jim Kouzes and Barry Posner have now devised The Encouragement Index, a 21-item survey that measures how frequently a leader engages in encouraging behavior. It is designed to be a personal development tool which will give leaders an idea of their strengths and opportunities for improvement in the practice of Encouraging the Heart.
The Encouragement Index is also a component of the Encouraging the Heart Facilitator’s Guide, sold separately, which covers administration and debriefing of the Index, as well as tips and techniques for incorporating the existing book and workbook into a short workshop based on the Index.
Book Reviews are provided by Will Phillips from REX Roundtables, represented in Australia by JT. If you would like to join a Roundtable or know more, contact JT.
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Justin is the Managing Director of Active Management, which he began January 2004. He offers coaching to businesses worldwide in everything from start up and design to marketing and sales systems. Justin also facilitates four Australian and New Zealand ‘fitness industry roundtables’ events, which allows him to see a huge cross section of business models.