Last week I spoke with Chris Stevenson about how to keep your members longer with High Net Promoter Scores.
During the show, you will learn:
- How to connect with members during on-boarding
- Ways to reward members and keep them longer
- Tips for improving your Net Promoter Score
Chris also said:
The more diverse ways you can get people involved and engaged, the more likely they are to stay with you – Chris Stevenson
With over 17 years of experience in sales and marketing, Chantal is a fitness business coach with Active Management, and has worked with over 200 fitness professionals across Australia and NZ. She has spent more than 1,000 hours interviewing leading fitness business owners from all over the world for The Fitness Business Podcast, gaining insights into their successes, challenges and advice on winning in the fitness industry. As an accomplished personal trainer, Chantal combines technical knowledge with business strategies to support fitness business owners #grow their business for success and profitability.