Top Tips from Justin Tamsett On The Fitness Business Podcast

Here is what resonated for me on this weeks podcast from Justin Tamsett:

“We should survey our customers more often so we can adapt our services, based on the needs of the customer” – Justin Tamsett, Active Management

And the top tips from the show are:

  • Every business owner should monitor online activity, an easy way to keep track is by setting up Google Alerts.
  • When you’re trying to engage customers, acknowledging something that happens in their life (eg: a birthday) is key to engaging with them.
  • Consumers love supporting local charities, you will get much higher engagement with your community if you are supporting charities and events at a local level.

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Tell us in the comments below your #1 Takeaway from this show or what success you have had from implementing an idea you heard here!

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