Does Your Website Match What Consumers Want?
I love checklists that other people have done the work to establish. Here are 10 suggestions on what are non-negotiable aspects of your website:
- Competitive product prices
- Well-designed product representation
- Good product selection
- Reliable shipping and handling
- On-time delivery
- Easy ordering
- High degree of customer support
- Valuable information about products
- Posted privacy policy
- User-friendly navigation tools
Source: From FCB – Fortune Small Business Magazine
Justin is the Managing Director of Active Management, which he began January 2004. He offers coaching to businesses worldwide in everything from start up and design to marketing and sales systems. Justin also facilitates four Australian and New Zealand ‘fitness industry roundtables’ events, which allows him to see a huge cross section of business models.