Fitness Industry Technology Summit 2019 Insights | Nadine Kemp from YMCA VIC
Today we hear from Nadine Kemp!
What did you love or enjoy most from your #FITS2019 experience?
I really enjoyed the structure of the event, with a workout at Barry’s, then the Christmas In July evening with speakers from outside of the industry. It was a great mix of networking and information from both inside and outside the industry.
What was your #1 insight or ‘ah ha’ moment for #FITS2019?
Insights into how we personalised a members journey, not just generic edms and social media posts – but being able to segment our members into their areas of interest.
What were 3 ideas you want to turn from ideas into actions?
- Personalisation
- Voice activation – get onto it now!
- Look into using slack – stop using internal emails!
Why should someone attend #FITS2020?
Not only a great networking event but so many insights into how technology can help grow business, improve your customer experience and make your jobs easier!!!
Are You In The US -> Register Now For The Motionsoft Technology Summit, September 16 to 18 in Washington. Click here for details.
#FITS2020 – > Register your interest in attending the Fitness Industry Technology Summit in 2020. Click here to register.
Nadine Kemp has been in the health & fitness industry for over 20 years. She is the Area Manager for Active Moreland at YMCA Victoria where she is responsible for over 500 employees and over 10,000 members.
Nadine has worked across all areas of the fitness industry, starting back in 1995 as a group fitness instructor.