A recent case in South Australia shocked a fire fighter. He considered his remarks light hearted and made in jest but the court did not accept his comments, especially as he was a supervisor. The court demoted him and criticised management.
Here are 5 tips to minimise bullying:
- Be very clear – ensure you have detailed bullying, discrimination and harassment policies. This must include steps to be taken when bullying is suspected. Ensure social media and modern communication are addressed.
- Have an open door – make sure your employees are comfortable reporting bullying to their manager or have an avenue to go down if the manager is the problem.
- Be pro-active – early intervention is critical. What starts as harmless today can degenerate quickly.
- No lip service – if you have a policy, follow it and enforce it.
- Don’t put your head in the sand – failing to act where bullying is suspected, even without a formal complaint, can make you liable under OH&S and industrial laws.
Justin is the Managing Director of Active Management, which he began January 2004. He offers coaching to businesses worldwide in everything from start up and design to marketing and sales systems. Justin also facilitates four Australian and New Zealand ‘fitness industry roundtables’ events, which allows him to see a huge cross section of business models.