Latest From The Blog
Workplace Bullying is Serious
A recent case in South Australia shocked a fire fighter. He considered his remarks light hearted and made in jest but the court did not accept his comments, especially as he was a supervisor. The court demoted him and criticised management. Here are 5 tips to minimise bullying: Be very clear – ensure you have…
Gold’s Uses The Power of Avatars
I really love the concept of this marketing piece. It is basically saying what you can’t see in your avatar in social media, you should bring into Gold’s. What are your thoughts?
Creating Awesome Customer Service
Here are a few basics for your business: React quickly to complaints. The longer it takes for you to correct a complaint the more you will have to give to appease the situation. For complaints, don’t text, Facebook or email. Pick up the phone. Where possible, let your customers feel like a client of your…
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What our clients say about working with us
Summer Nelson, Owner at My Trainer Corporation
Justin is an outstanding business mentor and coach. His work as facilitator of the Personal Trainers Industry Leader's Roundtable is exceptional. I thoroughly recommend him and his programs to anyone wishing to maximise their success.
Troy Morgan, Willows Health & Lifestyle Centre
Stepping away and truly looking at your business with the benefit of peer interaction is such a strong force in driving my business forward.
Shane Casey, Anytime Fitness Franchisee
Thank you for all your guidance and support over the last 12 months JT. I am a better leader through your coaching and mentoring. I feel this achievement is very much a result of the direction you have provided.
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