This is a fantastic TED talk from Julian Treasure. Have you ever felt like you’re talking, but nobody is listening? Julian Treasure to help you fix that. As the sound expert demonstrates some useful vocal exercises and shares tips on how to speak with empathy, he offers his vision for a sonorous world of listening and understanding.

Tips to get the most from this video with your team:

  1. Watch the TED talk;
  2. Jot down FIVE insights from the video;
  3. Jot down THREE new actions you will do in the next week;
  4. Meet in 7 days with your staff and have them share how they went with the THREE actions.

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