Love ‘em or Lose ‘em by Beverly Kaye
With replacement costs high and start-up time critical, employee retention is more valuable than ever. This best-selling guide provides 26 strategies to keep talented employees happy and productive. Citing research and experience with dozens of organizations, the authors present many examples of how today’s companies have applied their retention strategies and increased their retention rates.
The chapters are arranged alphabetically, from “Ask” to “Zenith.” Each chapter includes a series of to-do lists, company examples, and an “alas” story drawn from the authors’ personal experiences.
This edition features new tips and to-do lists, new stories, and additional research from the media and from the authors’ own extensive database. There are also three new appendices: a troubleshooting guide, a guide to saying “thank you” in the workplace, and a reading group guide.
Book Reviews are provided by Will Phillips from REX Roundtables, represented in Australia by JT. If you would like to join a Roundtable or know more, contact JT.
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Justin is the Managing Director of Active Management, which he began January 2004. He offers coaching to businesses worldwide in everything from start up and design to marketing and sales systems. Justin also facilitates four Australian and New Zealand ‘fitness industry roundtables’ events, which allows him to see a huge cross section of business models.