YMCA South Australia keeps the bar high with continued Quality Accreditation from AUSactive

Service excellence, and consistently delivering exceptional programs, has continued to pay off for YMCA  South Australia (The Y), operators of seven health and fitness facilities across the state, who have  maintained their industry Business Accreditation. 

AUSactive’s Quality Business Accreditation is a formal recognition process in which a business meets  predefined criteria and quality standards, assessed by an independent accreditation body. Currently The Y is the largest group business in Australia to proudly maintain their accreditation status. 

YMCA South Australia Chief Operations Officer, Andrew Mundy, said completing the accreditation process  and maintaining Quality Business Accreditation status, once again, was a way of contributing to the  integrity of our industry. 

“The Y is committed to industry leading process, policy, programming and staff development. Testing and  reassessing our organisation is paramount to ensuring we continue to set the industry benchmark in service  provision to communities in which we actively work,” Mr Mundy said. 

“YMCA South Australia is the first large organisation to successfully achieve re-accreditation in Australia,  highlighting our commitment to service excellence. As the industry peak governing body, AUSactive ensures  the industry continues to evolve, grow and improve across the sector.  

“As such, it is vitally important that not only The Y, but all businesses in the industry strive to achieve  Quality Accreditation. It gives enormous confidence to our partners that our organisation and business  processes are peer tested against a quality framework, and that we continue to deliver on our promise to  provide the best possible facility and experience on their behalf to the community.” 

Mr Mundy said the continued Accreditation was also about its commitment to members and the  community to provide service excellence. 

“Accreditation gives our members and the local community confidence and excitement that they are  participating in an industry leading, innovative business that puts members health outcomes and safety  first,” Mr Mundy said. 

YMCA South Australia is the state’s leading recreation centre partner, offering first-class management,  programs and services that deliver meaningful community outcomes.  

The Y offers a variety of recreation services, including full-service gyms and memberships, group fitness,  swimming lessons, children’s programs and camps, and social sport leagues. 

“Congratulations to YMCA South Australia on their continued Quality Business Accreditation! We remain  focused on activating the nation through empowering and representing excellence, innovation, high  standards and leadership across all exercise and wellness modalities,” Mr Elvish said. 

“Our Business Accreditation is just one example of how we are continuing to strive for that excellence and  shows our continued commitment to improving the Australian active health and exercise industry for  everyone to enjoy.”