#JTInTheRaw Show 26: Finding out what your staff are thinking about you & your managers
What were you doing on the 1st July? I can tell you exactly what I was doing and I will later!
Welcome to JTInTheRaw and today I have:
- A few shoutouts,
- An #AskJT,
- A brand new segment ‘what cheeses me off’ and
- Some BIG announcements
So hang in there for 15 minutes with me!
What were you doing on the 1st July?
Me?
I did my first Facebook live show from the Gold Coast the day before I ran my first Marathon. We are now 26 shows down the track, which has converted to
- Over 15,600 views of the shows on Facebook.
- Over 2000 likes, WOW’s and loves . . . that’s a 13% approval rate
- Over 1000 comments & questions . . . that a 6.5% engagement rate
If you were one of the people that either ‘like’ ‘wow’ ‘love’ or left me a comment, a huge THANK YOU! Hit ‘like’ right now if you are one of these statistics! Let me see you . . .
Additionally, I have had 300+ views on the #JTInTheRaw You Tube Channel and a whopping 21 subscribers to the JTInTheRaw Channel! Mental note – improve these numbers moving forward!
To be fair, I had NO idea if my weekly show would get to or past 12 shows. I had NO idea if I would have anyone watching or listening to me just chewing the thin about business. I thought I’d put it out there and see what happens!
So not surprising my first shout out is to YOU!
I am very grateful for everyone who tunes in. Some of you – too many to mention – are regular weekly watchers either live or on replay. Thank you so much for your support!
Thank you also to everyone who shares the shows. When you share the show I increase my reach and regularly gain new fans and watchers. So thank you and please keep sharing.
My second shout out goes to my Team. I have three main ladies in the Active Management Team and Alicia, Chantal and Stacey you 3 are AWESOME. I think your greatest attribute you all bring to the company is the ability to read my mind! Thanks for an amazing year.
My third shout out goes to Michelle Bowden. Michelle is this week’s guest on The Fitness Business Podcast and let me say it is one of the BEST shows The Fitness Business Podcast has done all year. Michelle gives some great insights from what she wants from a gym as a member, which is alone is valuable. She shares tips for asserting yourself in your communication skills in work and life. And so much more. If you would like the link show 83 just pop MB in the show notes and I’ll send them to you. Thanks Michelle, you are a true professional and amazing this week. Psst – hope you are enjoying Nepal.
#AskJT
Every week I try to answer questions from you guys and girls as you Facebook, Tweet or email me using #AskJT.
This week’s question comes from Mary a club owner in Texas and she asked “I think my Team have a few issues with my Management Team but they are not telling me anything. Any thoughts?”
Mary I would suggest that as a woman, you should trust your intuition. You are probably right . . . something is amiss, so lets get to fixing it!
First tip . . . get offsite! Take Team members regularly – and definitely now – for a coffee and even though you have a management team, show as the owner you care enough to give them an hour of your time. This effort and the neutral place will see them slowly open up.
Second tip . . . start building trust between you and ALL your Team. The major issue with teams poor functioning is a lack of trust. This leads to individuals taking things personally, being argumentative and being protective of their role in the organisation. When you have trust – deep trust, vulnerable trust – when feedback is given or received it is coming from a place of making the business better.
So Mary, start talking to your Team. Start getting to know them as people not employees. Build trust between you and them and then you will start to hear business truths.
One final thought . . . if full communication is not conveyed or if you are not transparent then your team will make their own determinations. So with every decision, policy and change ensure you explain ‘why’ otherwise your Team will make up their own ‘why.’
Hope this helps Mary and everyone else.
If you think the concept of developing deep trust in your Team could benefit your Team, then hit ‘like.’
What Cheeses Me Off
When I was growing up there was a TV show call ‘Hey Hey Its Saturday’ and they had a segment called What Cheeses Me Off. If you remember the show hit ‘LOVE’ as it was a Saturday night religion.
I am launching this segment today on #JTInTheRaw.
It is NOT a rant, you’ll know a JT Rant when you hear one and see one – I get red and yell!
What Cheeses Me Off is just something that grates me and to launch the segment . . .
People who do their Facebook or business videos in cars! What the?
Seriously, if you are giving advice on running a business, building a brand or even how to perform at your highest personal standard then I don’t think the inside of the car is the place – of course unless that is your office and that’s where you meet clients.
That’s my opinion, which I am entitled to have!
What cheeses me off are advice videos from inside a car! Agree?
BIG Announcements
I have FIVE big announcements and after each one if you like, then give me a thumbs up.
Announcement #1 – I have decided I am going to run my second marathon on 2017. I am targeting the Melbourne marathon on Sunday 15th October.
Announcement #2 – In 2017, I am excited to help businesses and individuals outside the fitness industry. I am going to launch a new website in February 2017. This website will have JT resources, info to have me speak at your conference and working with your management team.
Announcement #3 – Coming in February is the best of the best! I have put together the most readable, concise, and jam packed ebook of the best ideas shared in #JTInTheRaw. This will be available in 2017.
Announcement #4 – Also coming in February will be a weekly JTism. There are little quotes that people have told me they have loved in the shows, so I have collected them and you’ll see them on Facebook from February.
Announcement #5 – #JTInTheRaw will continue into 2017! Nothing will change and I’ll be back on Jan 6th.
And so that brings me to the end of the show and the last show of the year. Thanks for all your support and I’ll be continuing from January 6th. So tune in then.
If you think you know anyone who would get value from today’s show, especially around developing deep trust in your business then please tag them in the comments below.
I hope you all have an amazing Christmas and cracking New Year. I hope you eat too much! Drink too much and then exercise too much!
So before I say good bye . . . time for quote of the week . . .
“I’ll be back! January 6th! Tune In.”
Check out all previous shows here: https://www.activemgmt.com.au/category/jt-in-the-raw/
Justin is the Managing Director of Active Management, which he began January 2004. He offers coaching to businesses worldwide in everything from start up and design to marketing and sales systems. Justin also facilitates four Australian and New Zealand ‘fitness industry roundtables’ events, which allows him to see a huge cross section of business models.