What Is A ‘Top Gun’?

At Mystery Shopping for Fitness Businesses, we define a ‘Top Gun’ as a team member who consistently provides outstanding customer service that shines through among the thousands of Mystery Shopping Call Evaluations and Walk in Tours, that we conduct every year.

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Increase your referral sales leads by 200%?

You might already know that referred sales leads are 4x more likely to make a purchase. Getting your members to refer their friends is the closest thing to a membership sales hack, but few fitness operators are maximizing this golden opportunity.

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Top 10 Fitness Trends for 2022

The top 10 fitness trend predictions for 2022 were released today by the Australian Institute of Fitness (AIF), forecasting the movements, methods and must-haves that will dominate the brave new world of fitness next year.

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Your Greatest Asset Is Your People | Tips To Get The Best Staff

I have always said it not the bells & whistles of your facility, it is the people that ring the bells and blow the whistles that are critical.  People are your greatest asset and this month’s webinar with Trent Thomas explores how to attract the right people, pick the right people and lead the people right!

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